International Journal on Science and Technology

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From Construction Closeout to Homeowner Handover: A Unit-Specific Digital Turnover Framework for Luxury High-Rise Residential Projects

Author(s) Atul Prakash Lad
Country United States
Abstract Luxury high-rise residential closeout often produces a large volume of manuals, warranties, product records, care guides, and service documents. The value of those records depends on whether they can be converted into usable homeowner information after occupancy. This paper presents a de-identified case study of a digital homeowner turnover workflow developed for a luxury high-rise residential project. The study examines how a master turnover matrix, categorized source folders, linked unit folders, product documentation, service information, and specialty-system records were used to filter broad closeout material into unit-level handover packages. The paper proposes a unit-specific digital turnover framework based on collection, verification, organization, translation, transfer, and post-occupancy support. It also defines quality checks for completeness, applicability, traceability, usability, service readiness, maintenance readiness, and audience separation. The contribution is not a new software platform, warranty guide, or facility-management system. It is a construction-management method for preserving the link between the installed item, the verified source record, and the future user. The case shows that homeowner turnover becomes effective when technical closeout information is not only collected, but selected, checked, structured, and made usable at the level of the individual residence.
Keywords Construction closeout, homeowner handover, digital turnover package, residential construction, high-rise construction, information management, documentation control, facility management, warranty documentation, operation and maintenance manuals, unit-level turnover, post-occupancy support.
Field Engineering
Published In Volume 17, Issue 2, April-June 2026
Published On 2026-05-03
DOI https://doi.org/10.71097/IJSAT.v17.i2.11317
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