International Journal on Science and Technology

E-ISSN: 2229-7677   •   Impact Factor: 9.88

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 17 Issue 3 July-September 2026 Submit your research before last 3 days of September to publish your research paper in the issue of July-September.
Submit Research Paper Join as a Reviewer

Plagiarism is checked by the leading plagiarism checker TurnItIn

Call for Paper

Volume 17 Issue 3
July-September 2026

Submit your research paper

Indexing Partners
Academia Advanced Sciences Index Bielefeld Academic Search Engine CiteSeer DRJI Google Scholar Independent Search Engine & Directory Network ISI (International Scientific Indexing) Issuu Mendeley Research Networks
RefSeek ResearcherId - Thomson Reuters ResearchGate Scirus Scribd Semantic Scholar UTeM - Universiti Teknikal Malaysia Melaka Wiki for Call for Papers WorldCat Zenodo

Role of FinTech in Transforming Banking and Payment Habits: A Study of Consumer Adoption and Digital Financial Behavior

Author(s) Dr. Sandeep Poddar
Country India
Abstract Financial Technology (FinTech) has transformed the financial services industry by changing the way consumers access banking services, make payments, and manage their finances. The rapid adoption of digital payment systems, mobile banking, digital wallets, and online financial services has improved convenience, speed, accessibility, and cost efficiency compared to traditional banking methods. This study examines the role of FinTech in transforming banking and payment habits while assessing its impact on consumer behavior, financial inclusion, and the banking sector.
The study adopts a mixed-method research approach using both primary and secondary data. Primary data were collected through a structured questionnaire administered to 100 respondents, while secondary data were obtained from research journals, reports, and other credible sources. Descriptive statistical tools and the Chi-square test were used to analyse consumer preferences and the relationship between age and digital payment adoption.
The findings reveal that UPI and digital wallets are the most preferred payment methods due to their convenience, speed, and security. Younger consumers demonstrate higher adoption of FinTech services than older users. However, concerns related to cybersecurity, transaction charges, technical issues, and data privacy continue to affect consumer trust. The study also highlights FinTech's contribution to financial inclusion by expanding access to digital financial services and encouraging collaboration between traditional banks and FinTech firms.
The study concludes that FinTech has become a key driver of innovation and digital transformation in the financial sector. Strengthening cybersecurity, consumer trust, regulatory frameworks, and technological infrastructure will be essential for the sustainable growth of FinTech and the future development of digital financial services.
Keywords Financial Technology (FinTech), Digital Banking, Digital Payments, UPI, Mobile Wallets, Financial Inclusion, Consumer Behavior, Banking Innovation.
Field Engineering
Published In Volume 16, Issue 2, April-June 2025
Published On 2025-06-04
View / Download PDF File

Share this


CrossRef

Crossref DOI prefix of IJSAT is 10.71097/IJSAT

Downloads
Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 17 Isu 2Cover Page Vol 17 Isu 1Cover Page Vol 16 Isu 4

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA Open Access

About IJSAT
Fees & Payment
Current Issue
Publication Archive 		Submit Research Paper
Track Submission Status
Publication Guidelines
Publication Ethics 		Join as a Reviewer
Editors & Reviewers
Get Reviewer Membership Certi. 		Website/Journal Policies
Usage Policy
Content Policies
Privacy Policy
Contact Us Message on WhatsApp +91-9687-182-185 editor@ijsat.org