Developing ERP Integration with Forwarding Agents for Enhanced Logistics

Author(s)	Ravikumar Thinnatti Palanichamy
Country	United States
Abstract	In the globalized era of supply chain operations, integrating Enterprise Resource Planning (ERP) systems with third-party logistics (3PL) forwarding agents has become pivotal for efficient cross-border shipping, compliance, and cost control. This paper explores the development of an integration strategy using MuleSoft as a middleware platform to bridge ERP systems with external logistics forwarders for exporting goods, specifically Windows operating systems, to various countries. By automating real-time data exchange related to shipment status, customs documentation, tax calculations, and tariff management, the integration aims to streamline the entire logistics lifecycle. The study outlines technical and governance frameworks used in the integration, evaluates challenges faced during deployment, and quantifies the operational improvements realized post-implementation. The findings emphasize that MuleSoft-enabled ERP-3PL integration enhances regulatory compliance, reduces lead times, and improves supply chain transparency.
Field	Engineering
Published In	Volume 13, Issue 2, April-June 2022
Published On	2022-04-06
Cite This	Developing ERP Integration with Forwarding Agents for Enhanced Logistics - Ravikumar Thinnatti Palanichamy - IJSAT Volume 13, Issue 2, April-June 2022. DOI 10.71097/IJSAT.v13.i2.4419
DOI	https://doi.org/10.71097/IJSAT.v13.i2.4419
Short DOI	https://doi.org/g9g7xj

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