A Study On Customer Satisfaction On Sales

Author(s)	Geetha V, Suganthi A
Country	India
Abstract	Customer satisfaction is important for business success, especially in sales.This study looks at the main factors that affect customer satisfaction.These factors include Product Quality, Pricing, customer Service, Delivery, and Post-sale support.Customer feedback, sales data, and Service records were analyzed.The goal was to find gaps between customer expectations and real experiences.The study focused on customer satisfaction with sales in the company.A descriptive research method was used.Questionnaires were given to 150 customers.Customers were chosen through random sampling.Each customer's opinion was collected and analyzed.
Keywords	Customer satisfaction, Quality and customer perception
Field	Business Administration
Published In	Volume 16, Issue 2, April-June 2025
Published On	2025-05-28
DOI	https://doi.org/10.71097/IJSAT.v16.i2.5571
Short DOI	https://doi.org/g9mvsq

About IJSAT Fees & Payment Current Issue Publication Archive	Submit Research Paper Track Submission Status Publication Guidelines Publication Ethics Peer Review & Plagiarism	Join as a Reviewer Editors & Reviewers Reviewer Referral Program Get Reviewer Membership Certi.	Website/Journal Policies Usage Policy Content Policies Privacy Policy

Contact Us	Message on WhatsApp	+91-9687-182-185	editor@ijsat.org

International Journal on Science and Technology