
International Journal on Science and Technology
E-ISSN: 2229-7677
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Volume 16 Issue 2
April-June 2025
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Examining the effectiveness of Busines Management Strategies of Indigenous Small Scale Businesses
Author(s) | Constance Nachilongo, Marvin Kabubi |
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Country | Zambia |
Abstract | Indigenous small-scale businesses, deeply rooted in local communities, play a crucial role in preserving traditions, generating employment, and contributing to sustainable development. While globally, small-scale businesses are vital economic contributors, challenges persist in their access to financial resources and effective business management strategies. In Zambia, despite the government's initiatives like the Citizens Economic Empowerment Commission and Rural Enterprise Development Program, these businesses face hurdles in accessing credit due to conventional lending models and a lack of collateral. The research examines the effectives of business management strategies of indigenous small-scale business. The study, guided by three specific objectives: to assess the effectiveness of marketing strategies in enhancing the market visibility and customer engagement, to investigate the credit facilities used and to examine the financial management practices adopted by these businesses in their day-to-day operations. The study adopts a qualitative approach. Purposeful sampling was carried out and targeted 35 small scale business and 15 consumers from Chainda. Findings reveals a diverse range of marketing strategies used by these businesses, including social media marketing, word of mouth/singing, fliers, discounts/promotions, and more. However, they face challenges such as budget constraints and adapting to digital platforms. Regarding credit facility usage, the research shed light on the financial resilience and resourcefulness of these businesses, they predominantly rely on a combination of personal savings, bank loans, support from friends and relatives, microfinance loans, and other innovative sources to fund their ventures. The demand for external financial assistance is substantial; however, numerous businesses encounter barriers in securing formal credit, including the lack of collateral and regulatory obstacles. On the other hand, financial management practices were recognized as essential by these businesses. They emphasize the need to control financial resources, diligently track expenditures, acquire and allocate funds wisely, and maintain proper financial records. Nevertheless, some decision-makers acknowledge a lack of comprehension of financial terms and basic financial knowledge. This highlights an area for improvement and education to empower these businesses in making sound financial decisions. This study offers insights and actionable recommendations for their sustainable growth. Implementing robust business planning, marketing strategies, and digital infrastructure is crucial for small-scale business success. Future research should explore diverse samples using varied methodologies. Government intervention is recommended to create a favorable financing platform with incentives for financial institutions, alongside financial education programs for small-scale business owners |
Keywords | Indigenous small-scale businesses, business management strategies, marketing, credit facilities, financial management. |
Field | Business Administration |
Published In | Volume 16, Issue 2, April-June 2025 |
Published On | 2025-06-05 |
DOI | https://doi.org/10.71097/IJSAT.v16.i2.5935 |
Short DOI | https://doi.org/g9pz7k |
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IJSAT DOI prefix is
10.71097/IJSAT
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