Empowering Rural Communities through E-Governance: A Case Study Analysis of Village Level Entrepreneurs in Common Service Centres, Rayagada District, Odisha

Author(s)	Dr. Amiya Kumar Sahoo, Dr. Anita Patra, Dr. Dasarathi Sahu
Country	India
Abstract	The Common Service Centres (CSCs) initiative, established by the Ministry of Electronics and Information Technology (MeitY), Government of India, aims to bridge the digital divide by delivering Government-to-Citizen (G2C) services to rural populations. This study examines the socio-economic impacts of CSCs on Village Level Entrepreneurs (VLEs) in Rayagada district, Odisha, through a qualitative case study approach. Drawing on data from 55 VLEs across 11 blocks, the research highlights operational challenges, including inadequate commission structures, proximity-based competition, and public trust deficits. Findings suggest that while CSCs enhance rural access to e-governance, systemic issues such as insufficient training, limited government support, and socio-political barriers hinder their sustainability. Recommendations include increasing VLE commissions, regulating CSC proximity, and launching public awareness campaigns to foster trust and utilization.
Keywords	Common Service Centres (CSCs), Special Purpose Vehicle (SPV), Village Level Entreasures (VLEs)
Field	Business Administration
Published In	Volume 16, Issue 2, April-June 2025
Published On	2025-06-10
DOI	https://doi.org/10.71097/IJSAT.v16.i2.6122
Short DOI	https://doi.org/g9pz8f

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International Journal on Science and Technology