Adoption Indonesian People to Use DJP Online Make Tax Payment Easier

Author(s)	Yolanda Soedibyo, Cynthia Intan Kumala
Country	Indonesia
Abstract	There are indications of increasing new credit disbursement by banks in February 2023 compared to the previous month. Asosiasi Perusahaan Pembiayaan Indonesia (APPI) said that the figure for financing (credit) in Indonesia until August 2022 reached IDR 450 trillion. This number grew above 8 percent compared to last year. PT. Bank DJP Online ("DJP Online") was established and started to carry out business activities after obtaining a Sharia operating license from Bank Indonesia based on BI Governor Decree No. 12/13/KEP.GBI/DpG/2010 dated 2 March 2009 and then officially operated as an Islamic bank on Monday, 5 April 2010. A research study was conducted in Surabaya, with 100 DJP Online customers serving as the sample of respondents. Using the snowball method, the respondents were selected based on the traits of other respondents. Based on the data analysis, five hypotheses were supported.
Keywords	Access Convenience, Search Convenience, Evaluation Convenience, Possession Convenience, DJP Online Adoption Intention, DJP Online Adoption
Field	Business Administration
Published In	Volume 16, Issue 3, July-September 2025
Published On	2025-07-31
DOI	https://doi.org/10.71097/IJSAT.v16.i3.7180
Short DOI	https://doi.org/g9vzf7

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